The state of Alabama now only accepts unemployment compensation claims online or by telephone (toll-free 1-866-234-5382).
Unemployment claims are handled by the Department of Industrial Relations. The department suggests that anyone needing to file a claim first read their Handbook for Alabama Unemployment Compensation Claimants (This is a 33-page PDF document, so it will take some time to download if you have a slow or dial-up connection to the Internet).
For a general overview of the claims process, the department's Claims and Benefits FAQ is fast-loading and useful.